Business Company

HERE ARE THE MAIN SECTION OF OUR IMPLEMENTATION PRACTICE AND PROCESS THAT WE FOLLOW

1. Team Formation:

The proposed implementation team will consist of a Project manager, Business Analyst, and several developers from our side. We expect IT representation, a functional site coordinator and a set of pilot users from various functional areas such as Accounts, Inventory, Pharmacy, front desk (reception), Nurse and Doctor etc. We expect that the pilot users are well familiar with their functional area and are competent to make decisions towards the function requirements of the hospital.

2. Pilot user training:

Our next step in implementation will be a thorough training of pilot users so that they get well versed with the features and functionality of our product and the way it works.

3. Gap Analysis:

Even though we have made a fully functional and self-sufficient system, we understand that each hospital’s requirements are unique. So our next step will be to determine the gap between our system and the requirements

TEAM FORMATION

PILOT USER TRAINING

GAP ANALYSIS

CUSTOMIZATION

CHANGE MANAGEMENT

CONFERENCE ROOM PILOT

USER TRAINING

USER ACCEPTANCE TRAINING

PARALLEL RUN

CUTOVER TO LIVE

REVIEW

of your hospital. This is a very important phase.The pilot users will serve as our angles to help us complete the gap analysis.

4. Customization:

Once we know what needs to be changed, we will get our developers roll up their sleeves and get to the customization part. Here they will make changes to our system to suit to your requirements.

5. Change Management:
This is not really a milestone but rather a process which will be used in it’s true sense during and after the customization has been done. Proper change control allows us to keep track of forms/reports versions
and also enables us to secure proper approval before we start making the changes. It also helps us communicate to the users regarding the changes that we made or are going to make.

6. Conference Room Pilot:
CRP is a very important stage, this is where rest of your hospital will get a see and analyze the system after the identified changes have been made and tested. We expect a reasonably good representation from the
user community into the CRP event.

7. User training:
We strongly believe that no system can be successfully implemented unless a through user training is done. We expect each user of the system to attend the training sessions in their relevant areas. We will provide training to the users.

8. User acceptance testing (UAT):
This is the stage where the users can get hands on to the system and test drive it to see if it is going to serve their needs and also that the functional working of the system is up to their satisfaction.

9. Parallel Run:
This is a optional step, if the hospital desires to run the system in parallel with their existing system, this step enables them to do so.

10. Live Cut over:
Here is the grand finale. The system goes live. Just before taking the system live we will load the incremental dynamic data that has changes since we loaded the full data before the UAT. Our support staff will be
on site for couple of days to make sure that the system runs smoothly and that there are no issues.

11. Review and wrap up:
The name says it all. We will do a review and wrap up the project.